One area of artificial intelligence (AI) that is making massive technological advancements is Touchless Speech Recognition AI. While most people had their first introduction to Touchless AI back in 2011 when Apple added Siri to its iOS5 mobile operating system, in 2018 it has rapidly become more user friendly and distributed onto more devices such as automobiles, websites, watches, and just about any system that would benefit from having a natural language user interface.
One of the most popular types of devices using Speech Recognition AI is the smart speaker. The most popular smart speaker, Google Home, was first released in the United States in November 2016. The device offers a large array of features including: playing music, news updates, and controlling a home thermostat all by using voice commands that interface with Google Assistant, an Artificial Intelligence system that recognizes natural language patterns.
The Google Assistant technology is continually making strides that put it ahead of other Touchless AI technologies. At the 2018 Google I/O, a developer festival that was held in May, Google’s CEO, Sundar Pichai, introduced Google Duplex, an AI system for accomplishing real-world tasks via phone conversations. On stage, Sundar Pichai goes on to demonstrate a jaw dropping conversation between Google’s Assistant and a human over the scheduling of a hair appointment that will have you believing in the singularity. The Google Assistant was able to have an incredibly human-like conversion with an actual person. It had the ability to pick up human nuances and even drop into conversation its own human nuances such as “mmhmm” and “aahh.”
Sundar Pichai continued to show the crowd of amazed developers and news journalists another example of a real world situation that Google’s touchless artificial intelligence technology handles swimmingly. The Google device, following a voice command to book a reservation at a local restaurant, calls a popular eatery to reserve a spot for four guests. The restaurant employee misunderstands the question about the reservation and side rails the conversation. Even after the conversation goes off topic, the AI was able to understand the conversation and give a human response to questions that didn’t relate to the original task of the call.
With all the advances in Speech Recognition AI, it might become increasingly harder to distinguish between man or machine the next time you have a conversation on the phone. On the bright side, Artificial Intelligence in the future might be able to take the sting out of talking with the in-laws.
Watch the actual demo and let us know what you think.