Meet the Team

Meet the Team

The Envisage International Corporation (EIC) team shares a commitment and passion for international education, and this is the driving force behind our continuing growth and world-class service.

Meet the Team
Keith Clausen
Keith Clausen, President

Keith co-founded EIC in 2005 and as President, directs the overall strategy and operations of the company. Prior to forming EIC in 2005, he practiced law with Holland & Knight LLP in Washington DC and Amsterdam as a corporate lawyer, focusing on M&A and venture capital, then with the PGA TOUR in Ponte Vedra Beach, Florida where he was Vice President and Assistant General Counsel. He is a graduate of Georgetown University and the University of Florida - College of Law.

Ross Mason
Ross Mason, Vice President

Ross joined the company in 2002, after graduating from the Nottingham Trent University in the UK with a First in BSc (Hons) Business and Technology. Ross has lived all around the world including LA, New York, Boston, London, Hong Kong, Florida, and now Leipzig, Germany. Overseeing all parts of the business, Ross also heads up the insurance business at EIC, running the two brands International Student Insurance and Envisage Global Insurance Services, managing all aspects from partner relations, product development, marketing and client acquisition.

Emil Gallant
Emil Gallant, Director of Technology

Emil joined EIC in 2006 as the Director of Technology. Previous to that, he had worked in Silicon Valley for over 15 years for some of the biggest software and hardware companies in the world, including Borland International, Apple, Motorola, and Novell. His job at EIC consists of developing robust web server applications, designing new websites and using the latest technology to enhance the online presence of EIC.

Annemarie Estrada
Annemarie Estrada, Director of Client Services

Annemarie joined the company in early 2008 and has transformed the customer service department into a model of efficiency and responsiveness. Annemarie's experience working with international businesses and people provides her with unique insight into the needs and concerns of the international students, travelers, and advisors she talks with every day. She also directs much of the outbound marketing of the company, and represents EIC at various international education conferences.

Jennifer Frankel
Jennifer Frankel, Director of University Relations

Jennifer joined EIC in the beginning of 2009, drawn by her strong commitment to international education. She has lived and worked abroad in Chile, Costa Rica, and London, and traveled extensively in South America, Europe and Asia. Jennifer is a graduate of the University of Florida where she holds a Masters in International Business and a Bachelors of Science in Business Administration.

Dana Luther
Dana Luther, Senior Web Application Architect

Dana joined EIC in early 2011. She has been developing web sites and dynamic applications since 1996 and is passionate about providing a friendly and engaging online experience for every user. Dana is a graduate of the University of Florida College of Architecture.

Bryanna Davis
Bryanna Davis, Director, InternationalStudent.com

Bryanna joined EIC in 2011 after returning to the United States from teaching English in China. Her interest in international education, sparked initially by her own study abroad experience in Wales, led her to the company. Bryanna is originally from Missouri and is a graduate from the University of Central Missouri.

Morrison Kwong
Morrison Kwong, Marketing Manager

Morrison joined EIC in early 2012. Originally from Hong Kong, he came to the United States to study as an international student. Morrison is a graduate of the University of North Florida with a Bachelor in International Business. He lives in Shanghai, China where he leads the Chinese language marketing efforts of the company.

Sutherland Beever
Sutherland Beever, Client Services Manager

Sutherland joined the team in early 2014 after receiving her Bachelor’s degree in Public Relations from the University of North Florida. She has had the opportunity to travel extensively throughout Europe, which instilled an unwavering passion of international travel. This, combined with her strong interest in Marketing, led her to join the Envisage team.

Sally McLeod
Sally McLeod, Marketing Manager

Sally joined EIC in early 2015. Sally has had the opportunity to live and work abroad in Australia, London, and the Netherlands. After graduating from UNF with a Bachelor's in Psychology, she went on to fulfill her passion for travel which took her throughout South America, Europe, Asia, and North Africa. Working with internationals and facilitating travel abroad is what brought Sally to Envisage.

Leah Hammond
Leah Hammond, Marketing Manager

Leah's passion for international travel and her background in customer relations brought her to Envisage International. She received her Bachelor's degree in Hospitality Management from Florida State University.

Nate Bockoven
Nate Bockoven, Web Developer

Nate joined EIC in early 2016. He worked as a pest control technician before switching career paths to the glamorous IT field where he continues the tradition of squashing bugs. He studied web development in Sacramento, CA where he built and managed award-winning online tools catering to government and education sectors. When not in the office, one will usually find him hiking, camping, paddle boarding, and piloting drones to help capture it all.

Yessica Pacheco
Yessica Pacheco, Customer Service Manager

Yessica joined the team in 2016. Originally from Colombia, she migrated to the United States in 2005 with her family. While living in Kansas, she attended Kansas State University but relocated to Florida. Currently working toward a Bachelor's degree in Biology, her interest in education and international studies along with her experience in bilingual customer service led her to EIC. When not in the office, you'll find her immersed in a good book or with her three dogs at the beach.

Klare Paul
Klare Paul, Accounting and Human Resources Director

Klare joined EIC in late 2016. She has a BS in Finance and Real Estate from Florida State. Prior to joining EIC, she worked in the commercial real estate and non-profit fields for several years.

Alejandra Ramirez Gomez
Alejandra Ramirez Gomez, Marketing Manager

Alex joined the team in 2016. Originally from Mexico, she came to EIC driven by her interest in international customer service. Her background includes teaching English as a second language, graphic design for advertising and education, photography and translation services. She currently lives in Mexico City where she helps us with the Spanish speaking market approach.

Ramez Stephan
Ramez Stephan, Sales & Customer Service Trainer

Living in Germany and originally from Jordan, Ramez is all about the intercultural experience. Having his bachelor degree in Business and working experience with students, Ramez and EIC share the same passions.

Juncal Caballero
Juncal Caballero, Marketing Coordinator/Translator

Juncal joined EIC in March 2017, and works in our Mexico City office. Originally from Mexico, she has always shown an interest in international experiences. She has lived in Germany and Ireland, and has traveled around Europe, South America and Oceania. She received her Bachelor's degree in Translation and is currently pursuing her Master's in Education.

Nathan Stetter
Nathan Stetter, Senior Software Developer

Nathan joined the EIC team in 2018. He is graduate of the The Ohio State University with a Bachelor's degree in Comparative Studies and a minor in Computer and Information Science. As a developer, Nathan loves writing clean and maintainable code to solve new and interesting problems.

Greg Heindel
Greg Heindel, Email Marketing Manager

Gregory Heindel joined EIC in February of 2018. He is a Florida native and has worked in marketing for 6 years as a website developer and online marketing manager in the Greater Jacksonville Area.

Alexis Ponce
Alexis Ponce, Marketing Coordinator

Alexis joined EIC in February 2018 and works in the Mexico City office. Originally from the Yucatán peninsula, they have a degree in Visual Arts and have always had an interest in languages. They’re currently learning Japanese and Swedish and enjoy spending quiet evenings in the company of a good book and their three cats.

Natalie Holland
Natalie Holland, Marketing Coordinator

Natalie received her Bachelor’s degree in International Relations from the University of North Florida. After studying in North Africa and a solo backpacking trip through Europe, Natalie knew that she wanted to work at a global level. After working with refugees in Jacksonville, Florida for several years, her path led her to join the Envisage team.

Antonio Zapata
Antonio Zapata, Marketing Coordinator

From the south of Mexico, Antonio was born in Tabasco and moved to Mexico City in 2018, seeking for new opportunities and experiences. He joined the company driven by his interest in customer service and different cultures around the world. His background includes hospitality, customer service and teaching English as a second language.

Diana Nolasco
Diana Nolasco, Marketing Coordinator/Translator

Diana was born in Mexico City. She studied English Literature at the National Autonomous University of Mexico (UNAM). She has worked as a translator, ESL teacher and has also worked for different publishing houses such as Macmillan, Richmond and Fondo de Cultura Económica. Her interest in international studies and learning languages is what led her to join the Envisage team.

Neha Arvind Kumar
Neha Arvind Kumar, Account Manager Support

Neha joined EIC in 2019. Originally from India, she holds a Bachelor's degree in Biotechnology and a Postgraduate degree in Human Resource Management and Public Relations. She has worked as a lead in training, audits, operations and customer service in the renowned Apollo Hospitals Group before relocating to Mexico City. She enjoys traveling and learning new languages. Her strong commitment towards delivering service excellence and customer experience management has led her to join EIC.

Karla Lopez
Karla Lopez, Marketing Coordinator

Karla graduated from the Instituto Tecnológico Autónomo de México with a Bachelor in International Relations. She has a passion for international studies after studying in Barcelona and Belgium. She loves writing, especially when it comes to politics. Fun fact, she has even written for the Heraldo Newspaper! When she's not traveling and writing, you can find her playing sports. Her two favorites are cheerleading and karate.

Melissa Madrigal
Melissa Madrigal, Marketing Coordinator

Melissa was born in Mexico City. Xe moved to the United States as an international student and received a Bachelor’s degree in Environmental Planning and Design from the University of New Mexico. Melissa is excited to be a part of the EIC team to help other international students. Xe is interested in building a sense of community at different levels and loves meeting new people. Xe is passionate about traveling and trying new foods.

Maria Caballero
Maria Caballero, Marketing Coordinator

After receiving her degree in International Relations, Maria lived in Ireland for a year to study and discover new places. This experience helped Maria find her way to become part of the educational tourism sector where she enjoys helping people achieve their international goals through customer service. During her free time, she travels, reads, and takes photographs. She enjoys meeting people from different countries and learning more about their culture.

Angelic Fleites
Angelic Fleites, Marketing Coordinator

Angelic graduated from the University of North Florida with a Bachelor’s degree in International Studies and Spanish, along with a minor in Environmental Studies. Her passion for Latin American cultures and communities emerged after studying abroad in Colombia and frequent visits back to her native land, Puerto Rico. With several years of experience in customer service, her interest in serving international communities and providing the best service possible led her to Envisage. When not attempting to keep her plants alive, you’ll find her obsessing over her two chihuahuas.

Deirdre Vallejo
Deirdre Vallejo, Marketing Coordinator

Deirdre Vallejo joined EIC in December 2021 because she likes meeting people from different cultures. She has a Master's in Communications from Universidad Iberoamericana in Mexico City, Mexico, and has lived and studied abroad in Ireland. Deirdre has worked for a number of organizations including United Airlines, Mexicana de Aviacion and American Express, and she has a passion for customer service, traveling and music.

Lia Malcon
Lia Malcon, Marketing Coordinator

Lia joined EIC in February 2022, and works in our Mexico City office. She received her Bachelor’s degree in History and her Master’s in Art History, both from the National Autonomous University of Mexico (UNAM). Her passion for languages, culture and travel has led her to join EIC. When she isn’t working or traveling, you can find her going to the theater or to a contemporary art exhibition.

Debra Merritt
Debra Merritt, Marketing Coordinator

Debra joined Envisage International in February 2022. She brings with her an extensive background in customer service, ranging from public education to a private surgeon’s practice. She most recently was working in a surgeon’s office doing front office customer service, insurance referrals and authorizations. Debra has a love of all animals and spends much of her spare time split between her family and her 4-legged, furry babies and grandbabies.